The Power Booking

• Frequently asked question ranked Nr 1 - What is your Cancellation Policy?
  Answer - In case you cancel 10 days or less before your arrival date we will keep 100% of the booking amount, otherwise cancellations are free.
• Frequently asked question ranked Nr 2 - Is the parking included in the booking price?
  Answer - For the parking we charge $30 per night payable cash on arrival. If you require parking just mention it to our staff when they will contact you by text message on your phone about the checking-in instructions. You will receive the text the night before or the morning of your arrival.
• Frequently asked question ranked Nr 3 - How the checking in procedure works?
  Answer - Our staff when they will contact you about the checking-in instructions by text message on the phone you are registering with us when booking. So please be sure to have this phone available when you arrive in Toronto. phone about the checking-in instructions. You will receive the text the night before or the morning of your arrival. At the same time , when checking in we will ask to see your ID (Driver License or Passport) . The ID should match the name of the person who made the booking - No Exceptions.
• Frequently asked question ranked Nr 4 - What are checking-in and checking-out times and can we check-in early or check-out late
  Answer - Our checking in time is 5 PM and our check-out time is 11:00 AM. For early check-ins and late check-outs we charge a fee of $20 CAD per Hour. This is due to the fact that we have to re-shuffle the cleaning schedule and prioritize your request. We have a portfolio of 30 properties and is a difficult task to handle the cleaning as it is on a daily basis. We appreciate your understanding.

Hence you have any other questions not mentioned in our FAQ, please do not hesitate to contact us!